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Index » Radio Paradise/General » General Discussion » Amazon Echo/Alexa stream not working Page: 1, 2, 3  Next
Post to this Topic
jarro

jarro Avatar

Location: #guads
Gender: Male


Posted: Oct 8, 2020 - 3:45am

We're waiting on  amazon for this.
Either they add support to custom skills for speaker groups.  ( we assumed they would do this eventually,  a lot of skills are waiting for this.  )

Or they support gapless playback in their music skills.   ( due to early devices having underpowered  hardware  not sure if/when this will happen )



 petercassidy wrote:
Mines been the same here in the UK for a week or more. I just disabled the skill in the Amazon app (not by voice) then re-enabled it and then linked my RP account in the skill.... It's working again now.

I must say I really miss using multi speaker playing RP using Tune in as a source. I know the quality isn't as good that way but loved hearing RP all over the house in sync.

When is the RP skill likely to support multi-speaker (group) or is this an Amazon issue allowing it's feature use in the skill?

 Lesha wrote:


 BillG wrote:


 NeuroJoe wrote:
I have disabled and reenabled the RP skill several times and the stream still won't work. Many times it gets stuck on a 4 repeat "Welcome to Radio Paradise" loop, and then doesn't play any songs. I've dropped the bit rate to medium but it still doesn't work (we have high bandwith service at home, that shouldn't be a problem). 
 

We're trying to sort out a few issues around a recent server update. Where are you located?
 
Hi Bill, I'm experiencing exactly the same as NeuroJoe. I'm in DC Metro region.



 


 


petercassidy

petercassidy Avatar



Posted: Oct 8, 2020 - 2:16am

Mines been the same here in the UK for a week or more. I just disabled the skill in the Amazon app (not by voice) then re-enabled it and then linked my RP account in the skill.... It's working again now.

I must say I really miss using multi speaker playing RP using Tune in as a source. I know the quality isn't as good that way but loved hearing RP all over the house in sync.

When is the RP skill likely to support multi-speaker (group) or is this an Amazon issue allowing it's feature use in the skill?

 Lesha wrote:


 BillG wrote:


 NeuroJoe wrote:
I have disabled and reenabled the RP skill several times and the stream still won't work. Many times it gets stuck on a 4 repeat "Welcome to Radio Paradise" loop, and then doesn't play any songs. I've dropped the bit rate to medium but it still doesn't work (we have high bandwith service at home, that shouldn't be a problem). 
 

We're trying to sort out a few issues around a recent server update. Where are you located?
 
Hi Bill, I'm experiencing exactly the same as NeuroJoe. I'm in DC Metro region.



 


Lesha

Lesha Avatar



Posted: Oct 5, 2020 - 9:13pm



 BillG wrote:


 NeuroJoe wrote:
I have disabled and reenabled the RP skill several times and the stream still won't work. Many times it gets stuck on a 4 repeat "Welcome to Radio Paradise" loop, and then doesn't play any songs. I've dropped the bit rate to medium but it still doesn't work (we have high bandwith service at home, that shouldn't be a problem). 
 

We're trying to sort out a few issues around a recent server update. Where are you located?
 
Hi Bill, I'm experiencing exactly the same as NeuroJoe. I'm in DC Metro region.



graham_s



Posted: Oct 2, 2020 - 4:22am

Ditto here in the UK for the past couple of weeks. Purchased my echo a month ago, so can't speak further back than that. Get the Echo 'Welcome to Radio Paradise', then silence. Was convinced its a timing thing as it seemed to happen at about 2pm uk time both at home and at my girlfriends house then reappear sometime in the afternoon.. However, today nothing when we tuned in mid morning.
Back to Paradise via Streamwriter through either the hifi or Echo via bluetooth. We're both on BT Internet, me through a VPN and girlfriend not - if that makes any difference. Cheers. Graham.
BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Oct 1, 2020 - 7:11am



 NeuroJoe wrote:
I have disabled and reenabled the RP skill several times and the stream still won't work. Many times it gets stuck on a 4 repeat "Welcome to Radio Paradise" loop, and then doesn't play any songs. I've dropped the bit rate to medium but it still doesn't work (we have high bandwith service at home, that shouldn't be a problem). 
 

We're trying to sort out a few issues around a recent server update. Where are you located?
NeuroJoe

NeuroJoe Avatar

Location: The Heart of the Sun
Gender: Male


Posted: Oct 1, 2020 - 6:57am

I have disabled and reenabled the RP skill several times and the stream still won't work. Many times it gets stuck on a 4 repeat "Welcome to Radio Paradise" loop, and then doesn't play any songs. I've dropped the bit rate to medium but it still doesn't work (we have high bandwith service at home, that shouldn't be a problem). 
drtracey

drtracey Avatar

Location: uk
Gender: Female


Posted: Aug 18, 2020 - 12:24pm

Been patchy all day today, may play temporarily, but most often I just get “welcome to radio paradise” and then silence 
jarro

jarro Avatar

Location: #guads
Gender: Male


Posted: Aug 12, 2020 - 5:29am


For the Alexa skill,  sometimes  disabling and re-enabling the skill can help.

Can do that via voice command.  "Alexa,  disable Radio Paradise"
Then "Alexa,  enable Radio Paradise"


Regarding TuneIn there's an issue with RP being blocked in the UK, secondary streams seem to work for now.
It's likely to be that way for awhile.




 toddrundgren wrote:
Hi.
Alexa says welcome to RP. Then plays nothing. If you say Alexa play RP on Tunein, it plays Mellow Mix. Does same thing on our second Echo, also at our son’s house.
Its our favourite radio station. Hope it starts working again soon. John in Liverpool, UK
 


toddrundgren



Posted: Aug 11, 2020 - 2:17pm

Hi.
Alexa says welcome to RP. Then plays nothing. If you say Alexa play RP on Tunein, it plays Mellow Mix. Does same thing on our second Echo, also at our son’s house.
Its our favourite radio station. Hope it starts working again soon. John in Liverpool, UK
rochesimpson

rochesimpson Avatar

Location: Charlotte, NC


Posted: Jul 1, 2020 - 3:31pm

For weeks, maybe months, RP (direct) via Alexa on Echo has not been working.  Sometimes one song would play and then stop but mainly it just wouldn't work at all.  It worked well with Radio Paradise on Tune-In but the quality doesn't seem as good and I can't ask Radio Paradise what's playing.

But just today, I noticed it's working direct again!!

Hurray!

Be well

 BillG wrote:


 DonHarman wrote:
i have been using the flac streaming url. Using Bose SoundTouch. It has stopped working and get a 3103 error.

have the flac streaming links changed?
 

No. What URL are you using? 
 


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: Jun 22, 2020 - 2:50pm



 DonHarman wrote:
i have been using the flac streaming url. Using Bose SoundTouch. It has stopped working and get a 3103 error.

have the flac streaming links changed?
 

No. What URL are you using? 
DonHarman

DonHarman Avatar



Posted: Jun 22, 2020 - 1:09pm

i have been using the flac streaming url. Using Bose SoundTouch. It has stopped working and get a 3103 error.

have the flac streaming links changed?
jarro

jarro Avatar

Location: #guads
Gender: Male


Posted: Jun 17, 2020 - 3:42pm

This has been giving me a lot more trouble than usual as well.   Will see what can be done.
I had to unplug and plug it back in to get mine working again yesterday.

 euleralves wrote:
I've tried. It didn't work. I hear the Alexa reply and it goes back to wallpaper.
I'm in Canada, using an Amazon US account, on a first generation Echo Show.
I rather prefer to use RP app than TuneIn. I don't like the TuneIn quality.

 Gourd wrote:
Seems to work if I explicitly say "play Radio Paradise skill" 


 


 


euleralves

Location: Montreal, Canada
Gender: Male


Posted: Jun 17, 2020 - 12:57pm

I've tried. It didn't work. I hear the Alexa reply and it goes back to wallpaper.
I'm in Canada, using an Amazon US account, on a first generation Echo Show.
I rather prefer to use RP app than TuneIn. I don't like the TuneIn quality.

 Gourd wrote:
Seems to work if I explicitly say "play Radio Paradise skill" 


 


Gourd

Gourd Avatar



Posted: Jun 3, 2020 - 1:55pm

Seems to work if I explicitly say "play Radio Paradise skill" 


garytaylor741



Posted: Jun 2, 2020 - 2:59am

I too am having issues getting RP via Alexa in the UK. I used to get it via Tunein, but this now only recognises the Rock Mix or Mellow Mix options, not the main/default version. I have also enabled the RP skill but when I try it on Alexa, I get an alternative and nowhere near as good imposter also called Radio Paradise.
Gourd

Gourd Avatar



Posted: May 31, 2020 - 10:14am

Still not working for me.  A real bummer because I usually listen to RP while cleaning with the Alexa skill. 

 tom1812 wrote:

It seems we are back up.
Normal service & audio pleasure resumed.

 BillG wrote:


 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
We sincerely hope that PRS (the UK copyright agency) hasn't requested that our Alexa skill be disabled — like they have with TuneIn — but that's certainly a possibility. 

We'll see what we can find out.

 


 


tom1812



Posted: May 30, 2020 - 2:32am


It seems we are back up.
Normal service & audio pleasure resumed.

 BillG wrote:


 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
We sincerely hope that PRS (the UK copyright agency) hasn't requested that our Alexa skill be disabled — like they have with TuneIn — but that's certainly a possibility. 

We'll see what we can find out.

 


BillG

BillG Avatar

Location: Left Coast
Gender: Male


Posted: May 28, 2020 - 8:09am



 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
We sincerely hope that PRS (the UK copyright agency) hasn't requested that our Alexa skill be disabled — like they have with TuneIn — but that's certainly a possibility. 

We'll see what we can find out.

Glassbyd



Posted: May 28, 2020 - 6:24am



 tom1812 wrote:
Me: "Alexa, play Radio Paradise"
Alexa: "Welcome to Radio Paradise"
Nothing, nadda, zip, silence
Disable skill, re-enable skill, link account
Rinse & repeat
Nothing
Set bit-rate to low,
Nothing

Is there an issue with the UK receiving RP via Alexa using the RP skill?
I understand Tunein are being wizard sleeves at the moment, but why is the RP app also failing here in the UK?

I miss my daily RP. Please help
 
Another Brit, I have the same problem having done the same as tom1812

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