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Can not download more than 5 hours. - osborne - Jun 13, 2025 - 10:03am
 
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Post to this Topic
Manbird

Manbird Avatar

Location: La Villa Toscana
Gender: Male


Posted: Jun 15, 2025 - 6:40pm


Jayesea

Jayesea Avatar

Gender: Male


Posted: Jun 15, 2025 - 3:03pm

Android app user.  Encountered the error retrieving cache block error today as well.  Kept re-trying to Add Block, pause/resume download and eventually the cache block was downloaded successfully.  Just one data point.
armando

armando Avatar



Posted: Jun 15, 2025 - 12:08pm

Android - when attempting to cache - 

rock mix -
 "No blocks are available for this channel, try again later."  — for over a week now.
main mix -
 "error receiving cache block"

Any insight on this?
geeteaare



Posted: Jun 15, 2025 - 5:05am

"error receiving cache block"

can not download any offline music.
multiple devices on and off wifi.
422 gb available..
Wim-t

Wim-t Avatar



Posted: Jun 15, 2025 - 3:14am

 osborne wrote:

Hi, I can't download anymore: "error retrieving cache block".  Samsung S24FE.
Osborne
Germany



Same problem with Google Pixel 6pro. settings on Wifi-only or Wifi+Cell makes no different. Cleared cache and reinstall also no solution .
Please Help!
osborne

osborne Avatar

Location: Germany
Gender: Male


Posted: Jun 14, 2025 - 11:19am

Hi, I can't download anymore: "error retrieving cache block".  Samsung S24FE.
Osborne
Germany
konz

konz Avatar



Posted: Jun 14, 2025 - 9:35am

Okay, now I'm listening to The Main Mix but the music is 1 song behind the What's Playing while listening via Sonos.  When I listen on the webpage, everything appears to be in sync.

Still have the issue where the "Songs by...artist" are showing up on the Artist page.
https://radioparadise.com/musi...

Milhouse

Milhouse Avatar

Location: London, UK
Gender: Male


Posted: Jun 14, 2025 - 8:01am

For what it is worth, here's some audio of the "speed up then cut out" problem on Echo Dots (paired):

Timeline:
00:15 audio starts to go a little funky - seems to be fading in/out or becoming quieter
00:26 audio seems to speed up briefly for a few seconds
00:32 audio cuts out
00:32-00:59- pops and crackles, and attempts at resuming audio
00:59 audio resumes, normal volume
01:18 audio starts to go funky again (similar to 00:15)
01:33 audio cuts out again, never to resume
konz

konz Avatar



Posted: Jun 14, 2025 - 6:38am

Has anyone else noticed that the "Songs by...artist" section of the artist page are missing?   For example...Talking Heads.
Is this a new change or will it come back?

I'd add a screen shot here but I don't see an option in this post to add an image.




Milhouse

Milhouse Avatar

Location: London, UK
Gender: Male


Posted: Jun 14, 2025 - 3:32am

I think the two-song issue is fixed now (fingers crossed!) - UK time 11:30. Had a brief interruption about 5-10 minutes ago, then music resumed (presumably fixed). :thumbsup:
Thebiglebowski

Thebiglebowski Avatar

Location: Earth


Posted: Jun 14, 2025 - 3:16am

 Milhouse wrote:

Two songs playing at once. Same on both paired Echo Dots and also a PC (Windows, Firefox) so not limited to Echo Dots this time.

Currently listening to Epic (Live) by Calexico mixed with Svefn g-englar (remix) by Sigur Rós - UK time 11:03. Not a recommended combination.

Unfortunately unlistenable when it does this.

Edit: Now Svefn g-englar (remix) by Sigur Rós mixed with The Sea by Morcheeba - UK time 11:06.



I'm getting the same 

Streaming main mix flac via Roon to Devialet 
Milhouse

Milhouse Avatar

Location: London, UK
Gender: Male


Posted: Jun 14, 2025 - 3:03am

Two songs playing at once. Same on both paired Echo Dots and also a PC (Windows, Firefox) so not limited to Echo Dots this time.

Currently listening to Epic (Live) by Calexico mixed with Svefn g-englar (remix) by Sigur Rós - UK time 11:03. Not a recommended combination.

Unfortunately unlistenable when it does this.

Edit: Now Svefn g-englar (remix) by Sigur Rós mixed with The Sea by Morcheeba - UK time 11:06.

Edit2: Sorry yes, Main Mix, "High" audio setting on PC, no idea what format plays on Echo Dots by default.


William

William Avatar

Location: Eureka!
Gender: Male


Posted: Jun 13, 2025 - 10:05am

 sarahest wrote:

A quick scan didn't provide the answer - are lyrics to songs under the Music, What's Playing tab no longer being put on the website?



Ooops. Looks like a bug. We'll fix.
sarahest

Location: Cincinnati


Posted: Jun 13, 2025 - 9:14am

A quick scan didn't provide the answer - are lyrics to songs under the Music, What's Playing tab no longer being put on the website?
Stepbak

Stepbak Avatar



Posted: Jun 12, 2025 - 1:02pm

 Milhouse wrote:

Problem: Audio on paired Echo Dots (paired) speeding up, then cutting out.

UK, listening to Main Mix on a pair of paired Echo Dots (Gen5) via "listen to radio paradise station" not the Skill (as that has/had a restart issue a couple of years ago, and advised to listen to the station instead).

For several weeks now, after listening to RP Main Mix for some time, the RP audio will speed up to double speed (estimate) for about 5 seconds, then the audio will cut out - there may be some pops and crackles - then after 5-10 minutes the audio will eventually resume. If I stop the Echo Dots ("Alexa, stop") and restart the Radio Paradise stream, the initial audio will often be sped up and will usually cut out again. Eventually, it will restart and play fine again for several hours.

1Gbps fibre connection.

I'm currently listening to the Main Mix on a PC in a browser to see if that has the same issue.

Anyone else getting this same/similar behaviour? 



I'm also in the UK and experiencing this behaviour on two internet radios. One is playing an AAC stream and the other is MP3. I usually give up early so I've never experienced the "eventually, it will restart and play for several hours". 

I think it's just with the Main Mix as I don't recall it happening with the other mixes but I've not tested it. I have tried restarting the router but it didn't make a difference. 
q4Fry

q4Fry Avatar

Location: Currently stateside
Gender: Male


Posted: Jun 12, 2025 - 9:19am

Do other people get the thing when you click "Skip" where the "Now Playing" clicks forward twice and then back one? Not the audio, so far as I'm aware; just the metadata.

I've been having this for a couple months ever since a (much worse) Skip bug got fixed where the metadata permanently desync'd from the playing track. If it's helpful, I think I can dig backward through this thread and guess closer to when it first happened. The bug is not really impactful, but it leads to user surprise even though I've experienced it for months.
Milhouse

Milhouse Avatar

Location: London, UK
Gender: Male


Posted: Jun 12, 2025 - 4:58am

Problem: Audio on paired Echo Dots (paired) speeding up, then cutting out.

UK, listening to Main Mix on a pair of paired Echo Dots (Gen5) via "listen to radio paradise station" not the Skill (as that has/had a restart issue a couple of years ago, and advised to listen to the station instead).

For several weeks now, after listening to RP Main Mix for some time, the RP audio will speed up to double speed (estimate) for about 5 seconds, then the audio will cut out - there may be some pops and crackles - then after 5-10 minutes the audio will eventually resume. If I stop the Echo Dots ("Alexa, stop") and restart the Radio Paradise stream, the initial audio will often be sped up and will usually cut out again. Eventually, it will restart and play fine again for several hours.

1Gbps fibre connection.

I'm currently listening to the Main Mix on a PC in a browser to see if that has the same issue.

Anyone else getting this same/similar behaviour? 
sameritech

sameritech Avatar

Location: Eugene, OR
Gender: Male


Posted: Jun 11, 2025 - 11:43am

I'm using the most current RP app on Android and for the last several days I haven't been able to add a cache block from the Rock Mix. Regardless of the time or bitrate chosen the error I see is "No blocks are available for this channel, try again later." Is this a known issue?
wossName

wossName Avatar

Location: Earth


Posted: Jun 7, 2025 - 8:39am

 William wrote:

Any issues at the moment should be dealt with by the updates. Very sorry about that. 



No worries, it's looking/sounding good now, thank you!

Iggis

Iggis Avatar

Location: Uk
Gender: Male


Posted: Jun 6, 2025 - 2:46am

 William wrote:

That usually means you're trying to stream at a bitrate too high for your network connection. Could be either WiFi or ISP issues. Try reducing the bitrate (audio quality) setting, or relocating your router. 


Changed to compressed. So far so good 👍

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