Android app user. Encountered the error retrieving cache block error today as well. Kept re-trying to Add Block, pause/resume download and eventually the cache block was downloaded successfully. Just one data point.
Same problem with Google Pixel 6pro. settings on Wifi-only or Wifi+Cell makes no different. Cleared cache and reinstall also no solution .
Please Help!
Okay, now I'm listening to The Main Mix but the music is 1 song behind the What's Playing while listening via Sonos. When I listen on the webpage, everything appears to be in sync.
For what it is worth, here's some audio of the "speed up then cut out" problem on Echo Dots (paired): Timeline:
00:15 audio starts to go a little funky - seems to be fading in/out or becoming quieter
00:26 audio seems to speed up briefly for a few seconds
00:32 audio cuts out
00:32-00:59- pops and crackles, and attempts at resuming audio
00:59 audio resumes, normal volume
01:18 audio starts to go funky again (similar to 00:15)
01:33 audio cuts out again, never to resume
Has anyone else noticed that the "Songs by...artist" section of the artist page are missing? For example...Talking Heads.
Is this a new change or will it come back?
I'd add a screen shot here but I don't see an option in this post to add an image.
I think the two-song issue is fixed now (fingers crossed!) - UK time 11:30. Had a brief interruption about 5-10 minutes ago, then music resumed (presumably fixed). :thumbsup:
Problem: Audio on paired Echo Dots (paired) speeding up, then cutting out.
UK, listening to Main Mix on a pair of paired Echo Dots (Gen5) via "listen to radio paradise station" not the Skill (as that has/had a restart issue a couple of years ago, and advised to listen to the station instead).
For several weeks now, after listening to RP Main Mix for some time, the RP audio will speed up to double speed (estimate) for about 5 seconds, then the audio will cut out - there may be some pops and crackles - then after 5-10 minutes the audio will eventually resume. If I stop the Echo Dots ("Alexa, stop") and restart the Radio Paradise stream, the initial audio will often be sped up and will usually cut out again. Eventually, it will restart and play fine again for several hours.
1Gbps fibre connection.
I'm currently listening to the Main Mix on a PC in a browser to see if that has the same issue.
Anyone else getting this same/similar behaviour?
I'm also in the UK and experiencing this behaviour on two internet radios. One is playing an AAC stream and the other is MP3. I usually give up early so I've never experienced the "eventually, it will restart and play for several hours".
I think it's just with the Main Mix as I don't recall it happening with the other mixes but I've not tested it. I have tried restarting the router but it didn't make a difference.
Do other people get the thing when you click "Skip" where the "Now Playing" clicks forward twice and then back one? Not the audio, so far as I'm aware; just the metadata.
I've been having this for a couple months ever since a (much worse) Skip bug got fixed where the metadata permanently desync'd from the playing track. If it's helpful, I think I can dig backward through this thread and guess closer to when it first happened. The bug is not really impactful, but it leads to user surprise even though I've experienced it for months.
Problem: Audio on paired Echo Dots (paired) speeding up, then cutting out.
UK, listening to Main Mix on a pair of paired Echo Dots (Gen5) via "listen to radio paradise station" not the Skill (as that has/had a restart issue a couple of years ago, and advised to listen to the station instead).
For several weeks now, after listening to RP Main Mix for some time, the RP audio will speed up to double speed (estimate) for about 5 seconds, then the audio will cut out - there may be some pops and crackles - then after 5-10 minutes the audio will eventually resume. If I stop the Echo Dots ("Alexa, stop") and restart the Radio Paradise stream, the initial audio will often be sped up and will usually cut out again. Eventually, it will restart and play fine again for several hours.
1Gbps fibre connection.
I'm currently listening to the Main Mix on a PC in a browser to see if that has the same issue.
I'm using the most current RP app on Android and for the last several days I haven't been able to add a cache block from the Rock Mix. Regardless of the time or bitrate chosen the error I see is "No blocks are available for this channel, try again later." Is this a known issue?
That usually means you're trying to stream at a bitrate too high for your network connection. Could be either WiFi or ISP issues. Try reducing the bitrate (audio quality) setting, or relocating your router.
