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Index » Radio Paradise/General » General Discussion » Dropouts on Bluesound PulseFlex2i Page: Previous  1, 2
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robertft

robertft Avatar



Posted: May 13, 2020 - 11:57pm



 raoul2 wrote:
I'm not a network specialist at all. But I can't imagine a sustainable solution for the drop out problem could be ipv4 instead of ipv6. The latter is the future. All Internet providers have already or are in process to shift to ipv6. 
 
it is always IPV4, even it is stacked through IPV6 !

robertft

robertft Avatar



Posted: May 13, 2020 - 11:54pm



 nieroster wrote:
 deactivated IPv6: no change! Still dropouts
 
Maybe that the stream takes different routes on IPV4 and IPV6!

Did you change the IPV by your provider?
You can´t do this by yourself!


nieroster



Posted: May 13, 2020 - 12:21pm

 deactivated IPv6: no change! Still dropouts
robertft

robertft Avatar



Posted: May 13, 2020 - 10:57am



 raoul2 wrote:
I'm not a network specialist at all. But I can't imagine a sustainable solution for the drop out problem could be ipv4 instead of ipv6. The latter is the future. All Internet providers have already or are in process to shift to ipv6. 
 
for me it works:

setting modem to IPV4 - no dropouts.
setting modem to IPV6 - dropouts.

which IPV you are using ?


raoul2



Posted: May 13, 2020 - 9:00am

I'm not a network specialist at all. But I can't imagine a sustainable solution for the drop out problem could be ipv4 instead of ipv6. The latter is the future. All Internet providers have already or are in process to shift to ipv6. 
robertft

robertft Avatar



Posted: May 13, 2020 - 6:42am



 nieroster wrote:
Is there a solution visible on the horizon already?

 


My Provider has found the problem:

Dropouts if your provider use IPV6,
No dropouts if you use IPV4

Tested, no dropouts yet using IPV4

I'm HAPPY !!!

Original text in dutch:

Geachte heer ...,

ik heb u zojuist getracht te bellen omtrent dit probleem. Helaas heb ik u niet kunnen spreken.

De verbinding an sich ziet er goed uit, daar zijn geen problemen in te vinden, het modem heeft een nette verbinding met het netwerk en er zijn geen afwijkingen in het signaal te zien.
Het zou kunnen dat de betreffende stream problemen geeft doordat het modem momenteel een IPv6 adres gebruikt, ik zal daarom de verbinding omzetten naar een IPv4 versie in de hoop dat dit het probleem kan wegnemen.

Het modem zal hiervoor opnieuw opstarten en online komen met een IPv4 adres.



nieroster



Posted: May 13, 2020 - 1:59am

Is there a solution visible on the horizon already?

nieroster



Posted: May 12, 2020 - 9:42am

With TuneIn it's working again now.
Furryman

Furryman Avatar



Posted: May 12, 2020 - 4:18am



 robertft wrote:


 raoul2 wrote:
Yes, Problem is still here.

I am in Switzerland, to answer a question, which was asked a few days ago.... (And Switzerland is not Sweden but also in Europe........ :-) :-) :-)...). sorry for my sarcastic humor.....

It is interesting that another Bluesound-user in my neighbour-hood  has not the problem... but he is using a bluesound Soundbar......I dont know, if this is decisive, for not having the problem. I have the problem here on all my bluesound devices (Pulse Flex and on Node 2).

Bill, we all love you and RP. Hope you can fix it soon.....

Is Bluesound not interested to support you with the fix? I think they should, particularly because Sonos is catching up,.. or is this their revenge to RP, because you cooperate now with Sonos too?....... 



Best regards.
raoul
 
It is not only Bluesound problem , it is also in other devices , see other thread:

@BillG, let us make only One thread

https://radioparadise.com/community/forum/topic/25604/3873731




 
Just got a new Bluesound Node 2i (my first bluesound product) and dismayed that I’m getting the same dropouts. 2-3 seconds every 10-30 seconds or so. I’m in London, UK

robertft

robertft Avatar



Posted: May 12, 2020 - 2:08am



 raoul2 wrote:
Yes, Problem is still here.

I am in Switzerland, to answer a question, which was asked a few days ago.... (And Switzerland is not Sweden but also in Europe........ :-) :-) :-)...). sorry for my sarcastic humor.....

It is interesting that another Bluesound-user in my neighbour-hood  has not the problem... but he is using a bluesound Soundbar......I dont know, if this is decisive, for not having the problem. I have the problem here on all my bluesound devices (Pulse Flex and on Node 2).

Bill, we all love you and RP. Hope you can fix it soon.....

Is Bluesound not interested to support you with the fix? I think they should, particularly because Sonos is catching up,.. or is this their revenge to RP, because you cooperate now with Sonos too?....... 



Best regards.
raoul
 
It is not only Bluesound problem , it is also in other devices , see other thread:

@BillG, let us make only One thread

https://radioparadise.com/community/forum/topic/25604/3873731




robertft

robertft Avatar



Posted: May 12, 2020 - 2:08am



 raoul2 wrote:
Yes, Problem is still here.

I am in Switzerland, to answer a question, which was asked a few days ago.... (And Switzerland is not Sweden but also in Europe........ :-) :-) :-)...). sorry for my sarcastic humor.....

It is interesting that another Bluesound-user in my neighbour-hood  has not the problem... but he is using a bluesound Soundbar......I dont know, if this is decisive, for not having the problem. I have the problem here on all my bluesound devices (Pulse Flex and on Node 2).

Bill, we all love you and RP. Hope you can fix it soon.....

Is Bluesound not interested to support you with the fix? I think they should, particularly because Sonos is catching up,.. or is this their revenge to RP, because you cooperate now with Sonos too?....... 



Best regards.
raoul
 
It is not only Bluesound problem , it is also in other devices , see my other tread:


raoul2



Posted: May 12, 2020 - 12:33am

Yes, Problem is still here.

I am in Switzerland, to answer a question, which was asked a few days ago.... (And Switzerland is not Sweden but also in Europe........ :-) :-) :-)...). sorry for my sarcastic humor.....

It is interesting that another Bluesound-user in my neighbour-hood  has not the problem... but he is using a bluesound Soundbar......I dont know, if this is decisive, for not having the problem. I have the problem here on all my bluesound devices (Pulse Flex and on Node 2).

Bill, we all love you and RP. Hope you can fix it soon.....

Is Bluesound not interested to support you with the fix? I think they should, particularly because Sonos is catching up,.. or is this their revenge to RP, because you cooperate now with Sonos too?....... 


Best regards.
raoul
nieroster



Posted: May 11, 2020 - 11:32pm

Today it's even worse: it started dropping out on TuneIn too.
nieroster



Posted: May 11, 2020 - 8:20am


Yes I am in Europe. It seems a bit better, but there are still dropouts now and then. Why don't I face the problem when using my Android mobile? Seems to be a problem with buffering. The dropouts are only 2-3s each.

William

William Avatar

Location: Eureka!
Gender: Male


Posted: May 10, 2020 - 9:23pm



 nieroster wrote:
A few days ago Radio Paradise started to drop out every ~5-10s for 2-3s. This makes it rather unusable with the Radio Paradise app that is included in the firmware of the PulseFlex2i. The same stream has no issue at all when using the TuneIn app instead which is not as comfortable as the native Radio Paradise app. It does not seem to be related to WiFi, which was my first approach. It also happens when connected via Ethernet cable, although less frequently.

It seems that buffering is not working properly anymore on the Bluesound device. When I use the Android app on my mobile there are no such problems. Did anything change on your side recently?
 

Are you in Europe? We've gotten several complaints like this from European listeners. We're trying a possible solution. See if it's better today. 
nieroster



Posted: May 10, 2020 - 11:17am

A few days ago Radio Paradise started to drop out every ~5-10s for 2-3s. This makes it rather unusable with the Radio Paradise app that is included in the firmware of the PulseFlex2i. The same stream has no issue at all when using the TuneIn app instead which is not as comfortable as the native Radio Paradise app. It does not seem to be related to WiFi, which was my first approach. It also happens when connected via Ethernet cable, although less frequently.

It seems that buffering is not working properly anymore on the Bluesound device. When I use the Android app on my mobile there are no such problems. Did anything change on your side recently?
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