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Index » Internet/Computer » Streaming/Media » RP on a loop via Alexa on Sonos Page: 1, 2  Next
Post to this Topic
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Dec 15, 2019 - 7:21am



 pauljohnson400 wrote:


 BillG wrote:


Still waiting for Sonos to clean up some stuff on their Alexa implementation. It's not just us... 
 
This is also a really annoying problem on my Echo
 

On an Echo, you should be able to fix this via:

Alexa, disable Radio Paradise
then
Alexa, enable Radio Paradise

You may have to assure her that you really do want to enable something you just disabled. 

Unfortunately, on Sonos the problem is not that easy to fix. You can correct it temporarily via:

Alexa, tell Radio Paradise to sync

Or just use this instead:

Alexa, play Radio Paradise on TuneIn

No skip function that way, though.
pauljohnson400



Posted: Dec 15, 2019 - 3:58am



 BillG wrote:


Still waiting for Sonos to clean up some stuff on their Alexa implementation. It's not just us... 
 
This is also a really annoying problem on my Echo
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Dec 11, 2019 - 9:06am



 thatslongformud wrote:
Curious if there are any updates on this?


 BillG wrote:


 scrubbrush wrote:
today is 10/3/19 and i still run into this issue every single time i try to run the RP 'skill' on my sonos one... just FYI

 KickingUpDust wrote:
Disappointing, but many thanks for the update.

K

 jarro wrote:
Unfortunately not yet,   
We've raised the issue with Sonos  but am not expecting a fix anytime soon.

We do have a rough idea of what's going on.   When you start the skill  the phone app will report  that it is playing  Radio Paradise via Tune In.   
Seems they are getting their signals crossed somehow,  making the skill pretty much unusable on the Sonos One for now.


 KickingUpDust wrote:
This is still an issue for me on Sonos One with Alexa.

Any update on a solution?

Thanks

 thatslongformud wrote:

yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
 


 


 


 


 

Seems ridiculous that this is taking so long to fix, but we're doing everything we can. Sonos has been moving verrrry slowly on this, but there are some signs of progress. 
 


 

Still waiting for Sonos to clean up some stuff on their Alexa implementation. It's not just us... 
thatslongformud

thatslongformud Avatar

Location: CHill


Posted: Dec 11, 2019 - 5:02am

Curious if there are any updates on this?


 BillG wrote:


 scrubbrush wrote:
today is 10/3/19 and i still run into this issue every single time i try to run the RP 'skill' on my sonos one... just FYI

 KickingUpDust wrote:
Disappointing, but many thanks for the update.

K

 jarro wrote:
Unfortunately not yet,   
We've raised the issue with Sonos  but am not expecting a fix anytime soon.

We do have a rough idea of what's going on.   When you start the skill  the phone app will report  that it is playing  Radio Paradise via Tune In.   
Seems they are getting their signals crossed somehow,  making the skill pretty much unusable on the Sonos One for now.


 KickingUpDust wrote:
This is still an issue for me on Sonos One with Alexa.

Any update on a solution?

Thanks

 thatslongformud wrote:

yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
 


 


 


 


 

Seems ridiculous that this is taking so long to fix, but we're doing everything we can. Sonos has been moving verrrry slowly on this, but there are some signs of progress. 
 


William

William Avatar

Location: Eureka!
Gender: Male


Posted: Oct 3, 2019 - 3:42pm



 scrubbrush wrote:
today is 10/3/19 and i still run into this issue every single time i try to run the RP 'skill' on my sonos one... just FYI

 KickingUpDust wrote:
Disappointing, but many thanks for the update.

K

 jarro wrote:
Unfortunately not yet,   
We've raised the issue with Sonos  but am not expecting a fix anytime soon.

We do have a rough idea of what's going on.   When you start the skill  the phone app will report  that it is playing  Radio Paradise via Tune In.   
Seems they are getting their signals crossed somehow,  making the skill pretty much unusable on the Sonos One for now.


 KickingUpDust wrote:
This is still an issue for me on Sonos One with Alexa.

Any update on a solution?

Thanks

 thatslongformud wrote:

yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
 


 


 


 


 

Seems ridiculous that this is taking so long to fix, but we're doing everything we can. Sonos has been moving verrrry slowly on this, but there are some signs of progress. 
scrubbrush

scrubbrush Avatar

Location: Dark Side of the Cube
Gender: Male


Posted: Oct 3, 2019 - 2:46pm

today is 10/3/19 and i still run into this issue every single time i try to run the RP 'skill' on my sonos one... just FYI

 KickingUpDust wrote:
Disappointing, but many thanks for the update.

K

 jarro wrote:
Unfortunately not yet,   
We've raised the issue with Sonos  but am not expecting a fix anytime soon.

We do have a rough idea of what's going on.   When you start the skill  the phone app will report  that it is playing  Radio Paradise via Tune In.   
Seems they are getting their signals crossed somehow,  making the skill pretty much unusable on the Sonos One for now.


 KickingUpDust wrote:
This is still an issue for me on Sonos One with Alexa.

Any update on a solution?

Thanks

 thatslongformud wrote:

yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
 


 


 


 


KickingUpDust

KickingUpDust Avatar



Posted: Sep 28, 2019 - 2:57am

Disappointing, but many thanks for the update.

K

 jarro wrote:
Unfortunately not yet,   
We've raised the issue with Sonos  but am not expecting a fix anytime soon.

We do have a rough idea of what's going on.   When you start the skill  the phone app will report  that it is playing  Radio Paradise via Tune In.   
Seems they are getting their signals crossed somehow,  making the skill pretty much unusable on the Sonos One for now.


 KickingUpDust wrote:
This is still an issue for me on Sonos One with Alexa.

Any update on a solution?

Thanks

 thatslongformud wrote:

yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
 


 


 


jarro

jarro Avatar

Location: #guad
Gender: Male


Posted: Sep 26, 2019 - 10:44am

Unfortunately not yet,   
We've raised the issue with Sonos  but am not expecting a fix anytime soon.

We do have a rough idea of what's going on.   When you start the skill  the phone app will report  that it is playing  Radio Paradise via Tune In.   
Seems they are getting their signals crossed somehow,  making the skill pretty much unusable on the Sonos One for now.


 KickingUpDust wrote:
This is still an issue for me on Sonos One with Alexa.

Any update on a solution?

Thanks

 thatslongformud wrote:

yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
 


 


KickingUpDust

KickingUpDust Avatar



Posted: Sep 26, 2019 - 2:21am

This is still an issue for me on Sonos One with Alexa.

Any update on a solution?

Thanks

 thatslongformud wrote:

yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
 


thatslongformud

thatslongformud Avatar

Location: CHill


Posted: Mar 6, 2019 - 6:36am

 BillG wrote:


 thatslongformud wrote:

Seems to be, I keep trying this every few weeks to see if an update has fixed it.  I've disabled and re-enabled the skill, de-linked and re-linked my accounts, etc.  Still having the same problem. 
 

Just to clarify: everybody that's reporting this issue is using a Sonos unit, right? 

We are working on a solution to the 'looping' issue on Sonos, but our skill should work fine on all Echo units (with the exception of multi-speaker Echo setups — see info here)

 
yep, just seeing this on a Sonos unit.  i'm trying again today and notice the looping issue is still present
KickingUpDust

KickingUpDust Avatar



Posted: Feb 23, 2019 - 3:44am



 BillG wrote:


 thatslongformud wrote:

Seems to be, I keep trying this every few weeks to see if an update has fixed it.  I've disabled and re-enabled the skill, de-linked and re-linked my accounts, etc.  Still having the same problem. 
 

Just to clarify: everybody that's reporting this issue is using a Sonos unit, right? 

We are working on a solution to the 'looping' issue on Sonos, but our skill should work fine on all Echo units (with the exception of multi-speaker Echo setups — see info here)
 

Bill, yes it is an issue with Sonos.

Thanks for looking into this.

Really appreciate it.

K
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Feb 10, 2019 - 7:01am



 thatslongformud wrote:

Seems to be, I keep trying this every few weeks to see if an update has fixed it.  I've disabled and re-enabled the skill, de-linked and re-linked my accounts, etc.  Still having the same problem. 
 

Just to clarify: everybody that's reporting this issue is using a Sonos unit, right? 

We are working on a solution to the 'looping' issue on Sonos, but our skill should work fine on all Echo units (with the exception of multi-speaker Echo setups — see info here)
thatslongformud

thatslongformud Avatar

Location: CHill


Posted: Feb 10, 2019 - 6:41am

 KickingUpDust wrote:
Is this a "skill" issue then?

 rssarma wrote:


 nsleigh wrote:


 thatslongformud wrote:
Looks like Sonos 9.3 came out yesterday.  I'm hoping this issue is fixed with this release! 

thatslongformud wrote:
glad I'm not the only one having this problem!

 
Still broken for me even after upgrading to 9.3.

 
 

The only way RP works is by using it from TuneIn, otherwise it's not working. The issue is also on my other Echo device, so I don't think this is a Sonos problem.
 

 
Seems to be, I keep trying this every few weeks to see if an update has fixed it.  I've disabled and re-enabled the skill, de-linked and re-linked my accounts, etc.  Still having the same problem. 
KickingUpDust

KickingUpDust Avatar



Posted: Jan 22, 2019 - 1:08am

Is this a "skill" issue then?

 rssarma wrote:


 nsleigh wrote:


 thatslongformud wrote:
Looks like Sonos 9.3 came out yesterday.  I'm hoping this issue is fixed with this release! 

thatslongformud wrote:
glad I'm not the only one having this problem!

 
Still broken for me even after upgrading to 9.3.

 


 

The only way RP works is by using it from TuneIn, otherwise it's not working. The issue is also on my other Echo device, so I don't think this is a Sonos problem.
 


rssarma

rssarma Avatar

Location: New York
Gender: Male


Posted: Jan 11, 2019 - 10:08am



 nsleigh wrote:


 thatslongformud wrote:
Looks like Sonos 9.3 came out yesterday.  I'm hoping this issue is fixed with this release! 

thatslongformud wrote:
glad I'm not the only one having this problem!

 
Still broken for me even after upgrading to 9.3.

 


 

The only way RP works is by using it from TuneIn, otherwise it's not working. The issue is also on my other Echo device, so I don't think this is a Sonos problem.
nsleigh

nsleigh Avatar



Posted: Dec 1, 2018 - 8:46am



 thatslongformud wrote:
Looks like Sonos 9.3 came out yesterday.  I'm hoping this issue is fixed with this release! 

thatslongformud wrote:
glad I'm not the only one having this problem!

 
Still broken for me even after upgrading to 9.3.

 


thatslongformud

thatslongformud Avatar

Location: CHill


Posted: Nov 29, 2018 - 10:22am

Looks like Sonos 9.3 came out yesterday.  I'm hoping this issue is fixed with this release! 

thatslongformud wrote:
glad I'm not the only one having this problem!

 


thatslongformud

thatslongformud Avatar

Location: CHill


Posted: Nov 15, 2018 - 11:09am

glad I'm not the only one having this problem!
KickingUpDust

KickingUpDust Avatar



Posted: Nov 13, 2018 - 3:03am

 BillG wrote:
I had our Alexa expert take a look at this, and evidently it's a Sonos issue that is affecting several other Alexa skills as well.  He was hoping that the latest update would fix things, but evidently not.

We'll continue to investigate.

 
Bill,
Thanks for letting us know.
Hopefully Sonos get things sorted soon.
Keep up the good work!
K
William

William Avatar

Location: Eureka!
Gender: Male


Posted: Nov 8, 2018 - 6:37am

I had our Alexa expert take a look at this, and evidently it's a Sonos issue that is affecting several other Alexa skills as well.  He was hoping that the latest update would fix things, but evidently not.

We'll continue to investigate.
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